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Can I Place a Security Freeze by Phone?


Yes. You can place a security freeze by telephone with a separate telephone request to each credit reporting agency. The security freeze will be placed more quickly by telephone than in writing. (Mail delivery will add time to placement by a written request.) You should contact the telephone number listed below for each credit reporting agency. When placing a security freeze by telephone you must provide your name, address, social security number, and date of birth. You also will be required to provide copies of your proof of identity (i.e. driver's license and utility bill, etc.) in the same manner as required with a letter request. However, at the time of your telephone request the credit reporting agency will provide you a fax number for you to fax these copies to the credit reporting agency, instead of mailing this information. You will want to fax this information as soon as possible after your telephone request in order to have prompt placement of your security freeze. You also will have to provide your credit card information at the time of your telephone request, unless you are an identity theft victim and are faxing a copy of the police report or the Attorney General's Affidavit of Identity Theft.
 
Equifax: 800) 685-1111 (toll-free)
Experian: 972)-390-4179 (not toll-free)
TransUnion: 888) 909-8872 (toll-free)

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